Shipping & Delivery Policy
1. Order Processing Time
Standard Processing: All orders are processed within 2-3 business days (Monday to Friday) from the date of purchase. Please note, during peak seasons or public holidays, processing times may extend up to 5 business days. Custom Orders: Any custom or personalized orders may require additional processing time. Customers will be notified of the estimated time at order confirmation.2. Shipping Methods and Costs
Shipping Options: Our product prices (MRP) include shipping across India. For international shipping, additional charges will apply and will be communicated at checkout. Standard Shipping: Estimated delivery time is 5-7 business days. Free Shipping: We offer free standard shipping on all orders within India.3. Shipping Destinations
We currently ship to all states and union territories within India.4. Order Tracking
Tracking Information: Once your order has been dispatched, you will receive an email with the tracking number and link. You can use this to monitor the delivery status. Delayed or Lost Orders: If you experience delays or suspect a lost package, please contact us at info@fomainnerwear.com, and we will assist you promptly.5. Delivery Issues
Incorrect Address: Please ensure your shipping address is accurate. Foma is not responsible for orders delivered to incorrect addresses provided by customers. If you need to update your address, contact us immediately at info@fomainnerwear.com. Failed Delivery Attempts: Our delivery partners usually attempt multiple deliveries. If an order is returned due to failed attempts, we will coordinate with you for redelivery, and additional charges may apply.6. Damaged or Missing Items
Damaged Items: If you receive damaged products, notify us within 48 hours of delivery with photos and a description at info@fomainnerwear.com. Missing Items: If an item is missing from your order, please report it within 48 hours of receiving the package.7. Contact Us
For any shipping or delivery-related queries, reach out to us:- Email: info@fomainnerwear.com
- Address:Mumbai – 400003
Thank you for shopping with Foma Innerwear. We are committed to delivering your orders with care and efficiency.
